Reservations Manager
Lead reservations operations at a top hotel, enjoy a competitive salary, bonus plan, industry discounts, strong staff support and develop your career with Dalata’s internal training programmes.
The Reservations Manager role at The Samuel Hotel is listed as a permanent, full-time job with a competitive salary. Staff can expect a bonus plan and extra benefits, alongside potential for strong career development and discounted hotel rates in a supportive company environment.
What Your Day Will Look Like
The Reservations Manager oversees all day-to-day reservation office operations. It’s your job to ensure systems are up to date and rooms are maximised for revenue.
You’ll regularly interact with the revenue manager and director of sales, working together to boost occupancy and maintain high guest satisfaction.
Your main focus is on delivering solid guest experiences, fostering a positive team culture and fulfilling guest requests promptly.
Key tasks include team leadership, system maintenance, and meeting revenue targets through careful management of bookings.
Communication is essential, as is the ability to delegate, motivate, and support staff, all while keeping operations running smoothly.
Pros – Why Consider This Role?
One significant advantage is the comprehensive package: staff get competitive pay, 50% off food and beverage, and deals on room rates for themselves and family.
Professional development is taken seriously, with access to Dalata Academy, staff meals, and recognition initiatives rewarding high performers.
Cons – A Few Considerations
The fast-paced hospitality setting may mean occasional pressure, especially during busy periods or when handling guest requests and revenue targets.
The need for previous hotel reservations experience limits entry for those new to the hospitality industry or lacking prior experience in similar roles.
Our Verdict
If you’re an experienced hospitality leader who enjoys guiding teams while aiming for commercial success, this is an attractive opportunity within an acclaimed hotel group.
The comprehensive perks, supportive culture, and strong career progression pathways make this opportunity stand out for those ready for the next step up.
