SME Account Manager
Manage 400+ accounts, engage with customers, drive sales of competitive Radius products, join a diverse and supportive workplace. Strong communication skills valued.
Radius Limited is recruiting for an SME Account Manager, offering permanent employment with a competitive salary package suited to experienced sales and account management professionals looking for their next challenge.
This role includes managing a robust portfolio of 400-500 customer accounts, with expectations to support ongoing client needs, develop tailored strategies, and meet set key performance indicators (KPIs).
Applicants will find the position full-time, with Radius providing a vibrant and inclusive organisational culture and ample opportunities to contribute and evolve professionally.
Day-to-Day Responsibilities
As an SME Account Manager, you’ll be expected to correspond actively with your portfolio, supporting account queries and troubleshooting where needed, for a high-quality client experience.
You will strategise and implement account management approaches, aiming to promote and cross-sell the wider Radius product suite to strengthen client relationships and enhance loyalty.
Your working day requires you to engage directly with decision-makers, adjust your communication style, and ensure that you’re positioned as a customer advocate at all times.
Regular target-driven activities will be a fixture, as the company measures performance by KPIs and values the ability to hit sales goals while maintaining customer satisfaction.
Teamwork is integral, so you’ll need to interact productively with colleagues to deliver on shared business objectives and ensure portfolio-wide excellence.
Pros
One notable advantage of this SME Account Manager role is the stability and competitive remuneration provided, helping you plan your career and finances with confidence.
The opportunity to manage a significant volume of accounts allows you to gain extensive experience and provides daily variety, resulting in tangible professional growth.
Cons
The requirement to manage a large portfolio of clients means a consistently high workload, which could be challenging during busy periods.
Pressure to meet sales and cross-selling targets is ongoing, so this may not suit those who are less comfortable with goal-based or target-driven environments.
The Verdict
Radius Limited’s SME Account Manager position is ideal for proactive account management professionals who thrive in dynamic settings, enjoy interacting with a wide range of customers, and embrace strategic growth.
If you are skilled in communication, have a passion for relationship building, and are looking for a role that rewards your efforts competitively, this could be an excellent career step.
