Operations Manager – Excellent Salary, Benefits and Team Development

The Operations Manager position offers a competitive salary of up to £36,500 per annum alongside an excellent suite of employee benefits. This is a full-time role within a reputable charitable trust, known for prioritising both community well-being and staff development. Successful hires join a highly-respected organisation with a friendly working environment and clear paths for professional advancement.

As an Operations Manager, you are responsible for day-to-day coordination of all sports operations, including the supervision of a busy team, management of daily programming, and delivery of exceptional customer service. Flexibility is key; shifts range from early mornings to evenings, with occasional weekend work. Candidates are expected to have prior experience leading teams within busy leisure or sports environments, showing strong organisational skills and adaptability.

Job Responsibilities and Daily Role

Your daily routine will include ensuring the smooth running of multiple sporting activities, from tennis to holiday camps. Effectively managing a team of Recreation Assistants and front-line staff is central to the role. Programme optimisation is a daily focus, ensuring events and bookings are well-coordinated across different sports. You’ll also tackle front-line customer interactions, addressing and resolving any complaints in person or by email. Health and safety responsibilities are integral, requiring vigilance and compliance during your shifts to maintain a safe environment for all.

Pros – What Stands Out

The major advantage of this Operations Manager role is the charity’s commitment to growing its internal talent. Employees are actively encouraged and mentored to reach their full career potential, making it a brilliant fit for ambitious professionals.

Another clear benefit is the sense of community at the core of the workplace culture. This employer actively supports and invests in the health and well-being of both its staff and local community, building a positive and impactful work environment.

Cons – What to Consider

The flexible shift requirements mean that you’ll sometimes be scheduled for early mornings, late finishes, and alternate weekends. This may challenge those who prefer a traditional 9-to-5 structure.

Another potential drawback is the high volume of activity and events. Those who thrive in quieter or more static environments may find the fast pace demanding at times.

Verdict

This Operations Manager opportunity offers substantial rewards for driven professionals—superb salary, generous benefits, and a forward-thinking employer. For candidates passionate about sports management and capable of excelling in a dynamic, supportive setting, this is an outstanding prospect. The trial demands adaptability and resilience but provides robust career advancement in return. Highly recommended for those seeking a challenge with meaningful impact.