Duty Manager
Lead a team, deliver fantastic guest experiences and grow your management career. Fixed-term, 24 hours per week, up to £13.36/hr plus great discounts and training.
Responsibilities Overview
The Duty Manager role is fixed-term, offering 24 hours per week at a pay rate up to £13.36 per hour. Leadership background in retail or hospitality is valued.
Key duties include leading a team, ensuring high health & safety standards, and delivering excellent guest experiences. Administration and staff motivation feature prominently.
As a Duty Manager, expect to communicate clearly, organise resources efficiently, and help create a welcoming environment in a leading UK hospitality brand.
Immediate starts are available, and the contract runs until 31 March 2026. There are no zero hours contracts, offering more job security and guaranteed income.
You’ll be involved in all aspects of hotel operations, making this job ideal for someone who thrives in a busy, team-focused setting with guest interaction.
Day-to-Day Job Details
Every day, a Duty Manager is the go-to person for both guests and team members, ensuring smooth operational flow and swift resolution of issues.
Your shifts will involve both guest-facing work and critical behind-the-scenes tasks, from managing bookings to maintaining high standards across the property.
Team supervision is at the core of this role. Your leadership directly impacts team motivation and the reputation of the hotel.
Health, safety, and security oversight are vital responsibilities. The goal is that every guest feels safe and welcome throughout their stay.
Effective communication skills will be highly valuable, enabling you to work cohesively with colleagues and exceed guest expectations.
Benefits and Perks
Premier Inn offers training from day one, creating clear career growth pathways for those interested in progressing within hospitality management.
The Whitbread Benefits Card is a notable perk, providing discounts of up to 60% on room bookings and 25% on meals at participating restaurants.
Employees also gain access to pension schemes and a “save-as-you-earn” savings plan for added long-term financial security.
The company extends further discounts on retail, travel, utilities, and entertainment—helping your income go further.
Support for flexible work arrangements is available, and diversity is actively encouraged and celebrated within the business.
Positive Aspects
One significant positive is the comprehensive support and training provided, equipping managers with valuable tools from day one.
The focus on a career path means career-oriented individuals can find solid opportunities for advancement and skill development.
Potential Drawbacks
As a fixed-term contract, this role may not appeal to those seeking long-term or permanent employment security.
The hourly schedule (24 hours/week) could limit earning potential for candidates looking for full-time work.
Final Verdict
For those seeking solid management experience in hospitality, Premier Inn’s Duty Manager role offers a structured path, vibrant team culture, and generous perks.
While not ideal for everyone, its training and strong brand backing make it attractive for aspiring leaders in the hotel sector.
