Clerical Officer – Reception: Full-Time Office Role With Growth

For those seeking a stable full-time administrative role, Bon Secours Health System is offering the position of Clerical Officer – Reception. This job is suited to professionals with at least two years of office experience. The role comes with a 35-hour week, offering predictable working hours rostered between 7:00am and 7:00pm throughout the year. The job is permanent, providing job security, and involves working with a large, reputable organisation strongly focused on quality service and teamwork.

Your Day-to-Day: Tasks and Routine

The Clerical Officer – Reception is essential in managing the hospital’s front desk and being the first point of contact for visitors and staff. You’ll be responsible for greeting patients and handling their queries professionally, maintaining records, and ensuring every guest feels welcome. Other responsibilities include answering calls, scheduling appointments, and updating records efficiently. The position relies on your ability to multitask, keep calm under pressure and turn challenges into solutions. Excellent timekeeping, attention to detail, and flexibility are key to thriving in this environment.

What Makes This Role Attractive?

One major advantage of this position is the opportunity to work in a trusted and highly regarded organisation with a supportive administrative team. The job also provides ongoing opportunities for professional development as you further hone your IT and communication skills. Being rostered across different days and hours also offers some flexibility for those who appreciate variation. The permanent nature of the position guarantees long-term stability and room for career growth. Furthermore, the requirement for self-initiative and teamwork makes the job both engaging and rewarding.

Points to Consider Before Applying

On the flip side, the role does demand a significant level of flexibility since reception operates seven days a week. Meeting strict deadlines and coping with multiple demands during peak times could prove challenging. Also, the need to work some shifts outside traditional office hours may not suit everyone. The fast-paced setting requires the ability to quickly evaluate information and respond with sound judgement, which can be stressful for some. Continuous attention to detail and professional presentation are always expected due to the public-facing nature of the job.

Final Thoughts: Who Should Apply?

This Clerical Officer – Reception role suits a motivated office professional looking for stability, skill development, and a chance to make a daily impact. It’s ideal for those with strong IT know-how, a professional demeanour, and an appetite for teamwork and growth. While the pace and varied schedule offer stimulating work, those comfortable in dynamic environments will thrive most. If you match the requirements and want to further your administrative career, this could be your next great step.