Receptionist
Be the welcoming face and voice for a vibrant hotel brand. Secure a permanent role, competitive pay, staff perks, and genuine career advancement. Join a passionate, supportive hospitality team.
Malmaison Hotel Receptionist: Company, Salary and Offer Conditions
The Receptionist position at Malmaison Hotel offers a permanent contract, guaranteeing stability and security. With a competitive pay rate of £12.50 per hour and 30 hours per week, this role provides attractive compensation in the hospitality sector. The job also includes a host of staff benefits and perks, such as discounts, apprenticeship opportunities, and career progression support.
Keen candidates can expect not only benefits like discounted room rates and meals, but genuine investment in their ongoing professional development. Malmaison actively encourages internal advancement, and applicants may enrol in apprenticeship schemes after their probationary period. For individuals passionate about hospitality, this is a role with room to grow.
Day-to-Day Responsibilities and Role Insights
As a Receptionist, you will be the key point of contact for guests arriving or departing, ensuring an exceptional first and last impression for every visitor. You will handle guest queries, check-ins, and check-outs, offering a friendly, efficient, and approachable presence at the hotel’s heart. Managing room allocations, coordinating with housekeeping, and supporting guests with their varied needs are everyday tasks.
Your role will also involve taking phone reservations, assisting with guest requests, processing payments, and resolving any issues. A high standard of professionalism, attention to guest experience, and great communication skills are essential. At Malmaison, Receptionists are empowered to make genuine connections, enhance guest satisfaction, and contribute to the hotel’s welcoming atmosphere.
Key Advantages of the Job
One clear advantage is the abundance of staff benefits and perks. Employees enjoy heavily discounted stays, meal savings, access to healthcare cash plans, and unique wellness events throughout the year. Malmaison also provides modern tools like Wagestream, offering financial flexibility by allowing early wage access.
Another substantial pro is the brand’s commitment to learning and growth. With apprenticeship programmes, internal promotions, and a company culture focused on developing talent, staff have multiple paths for advancing their hospitality careers. The emphasis on well-being, sustainability, and social responsibility further enhances job satisfaction.
Mga Potensyal na Kakulangan na Dapat Isaalang-alang
Receptionist roles within high-end hotels can involve varied shifts and occasional evening or weekend work, which might impact work-life balance for some. Additionally, the nature of hospitality means dealing with a diverse range of guest needs and sometimes challenging situations.
Although the role is supportive and growth-oriented, the fast-paced environment can be demanding, requiring strong time management and organisational skills. For those new to hospitality, initial training may be intensive.
Final Verdict: Is the Malmaison Receptionist Role Right for You?
For those seeking an energetic, people-focused position in hospitality, the Receptionist job at Malmaison stands out for its generous pay, strong benefits, and opportunities for professional development. If you enjoy working in a lively team and relish making guests feel welcome, this role could be an ideal fit.
Ambitious applicants with a passion for service, who appreciate genuine staff support, clear progression, and a reputable employer, are likely to thrive here. While challenges exist, the rewards and culture make this job a top choice for those looking to launch or progress in their hospitality careers.
